Informativa sulla privacy

Last updated: 15/08/2026

1. Data controller

The controller for personal data collected through this RACSuite presentation website is ΤΣΑΟΥΣΙΔΗΣ ΝΙΚΟΛΑΟΣ, operating under the WorkDesk | Digital Solutions brand, at Ελληνικής Αεροπορίας 14 – Θέρμη, Θεσσαλονίκη 57001, Greece. Contact: info@workdesk.gr, +30 6942 802 487.

2. Data we collect

When you request a RACSuite demo, we collect the information you enter in the form: full name, company, email, phone number, message and selected language. The RACSuite Presentation plugin sends the request by email and does not create a separate database record of the submitted form. The hosting, security or email infrastructure may additionally keep technical logs such as IP address, timestamps and user-agent information.

3. Purposes and legal bases

We use demo-request data to answer your enquiry, prepare a presentation or quotation and take steps requested by you before a possible commercial agreement. The principal legal basis is Article 6(1)(b) GDPR. Technical security logs may be processed on the basis of legitimate interests under Article 6(1)(f), and information may be retained where necessary to comply with legal obligations under Article 6(1)(c). Where optional cookies or trackers requiring consent are introduced, they must rely on consent before activation.

4. Recipients and processors

Personal data may be accessible only to authorised WorkDesk personnel and service providers necessary for hosting, email delivery, technical support and security, acting under appropriate contractual and confidentiality obligations. Data may also be disclosed to public authorities where required by law.

5. International transfers

If a provider processes personal data outside the European Economic Area, the transfer must take place only where a lawful GDPR transfer mechanism and the required safeguards apply. The actual list of providers depends on the hosting, email and website configuration in use.

6. Retention

Demo enquiries that do not lead to an active commercial relationship are normally kept for no longer than 12 months, unless a longer period is necessary for follow-up, legal claims or a legal obligation. If a commercial relationship is established, relevant correspondence may be retained for the period required by the resulting agreement and applicable law. Server and security logs follow the retention rules of the relevant infrastructure provider.

7. Your rights

Subject to the conditions of the GDPR, you may request access, rectification, erasure, restriction of processing, data portability, or object to processing based on legitimate interests. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. Requests can be sent to info@workdesk.gr.

8. Complaints

You also have the right to lodge a complaint with the Hellenic Data Protection Authority if you believe that your personal data is being processed unlawfully.

9. Security and changes

We apply reasonable technical and organisational measures appropriate to the nature of the website and the data processed. This policy may be updated when the website, providers or processing activities change.

Cookies Policy

Last updated: 15/08/2026

1. What cookies are

Cookies and similar storage technologies are small pieces of information used by websites to provide functions, remember settings, maintain sessions or measure usage.

2. RACSuite Presentation module

The RACSuite Presentation module does not intentionally set analytics or advertising cookies. Its language switch uses the page URL and its demo form uses a WordPress security nonce. Logged-in WordPress users, the hosting platform or other installed plugins may use necessary or optional cookies independently of this module.

3. Necessary cookies

Cookies that are strictly necessary for the website, security, authentication or a service explicitly requested by the visitor may operate without optional-cookie consent where permitted by applicable law.

4. Analytics, advertising and other optional trackers

If analytics, advertising, social-media pixels or other non-essential trackers are activated on this website, they must be identified in this policy and, where consent is required, blocked until the visitor has made a valid choice.

5. Third-party resources

The presentation may request external web resources such as Google Fonts. Such requests can disclose technical connection information, including the visitor's IP address, to the external provider even when no advertising cookie is set. If the website configuration changes, this section should be reviewed accordingly.

6. Browser controls

You can also delete or block cookies through your browser settings. Blocking strictly necessary cookies may affect website functionality.

Terms of Use

Last updated: 15/08/2026

1. Purpose of the website

This website presents RACSuite and allows interested businesses to request information or a demo. Website content is informational and does not, by itself, constitute a binding commercial offer or software licence agreement.

2. Commercial relationship

Any purchase, subscription, implementation, hosting, support, development or other commercial service is subject to a separate quotation and/or written agreement defining scope, price, service levels, responsibilities and any data-processing terms.

3. Intellectual property

RACSuite, the presentation, software interface, texts, graphics, logos and other original material are protected by applicable intellectual-property laws and may not be copied, modified, redistributed or commercially exploited without prior permission, except where the law expressly allows otherwise.

4. Permitted use

You may browse the website and submit genuine enquiries. You must not attempt unauthorised access, disrupt the website, submit malicious code, abuse the contact form or use the website in a way that infringes the rights of WorkDesk or third parties.

5. Accuracy and availability

We aim to keep information accurate and current, but screenshots, features, integrations, pricing criteria and descriptions may change as RACSuite develops. Specific functionality and commercial commitments are those set out in the applicable quotation or agreement.

6. Third-party services and links

The website may contain links or integrations relating to third-party services. Third-party services are governed by their own terms and policies, and WorkDesk is not responsible for their independent content or operation except where responsibility cannot lawfully be excluded.

7. Liability

To the extent permitted by law, WorkDesk is not liable for indirect or consequential loss arising solely from reliance on general website information or from temporary website unavailability. Nothing in these terms excludes liability that cannot be limited or excluded by mandatory law.

8. Governing law

These website terms are governed by Greek law. Any dispute is subject to the competent courts determined by applicable law and any valid jurisdiction agreement between the parties.

9. Language

The website presentation supports Greek, English, German, Italian, Spanish and French. Legal notices are currently provided in Greek and English; if a translation differs materially from the Greek legal text, the Greek version prevails unless a separate signed agreement states otherwise.